This policy explains how to raise a concern about roofreplacementbloomingtonin.com, a free referral service for homeowners in Bloomington, IN and nearby communities in Monroe County, Indiana.
If something on the site seems wrong, unclear or unfair, or you have a concern about how your request was handled, send a message through the contact form. Include the page you were on and what happened. Every message is read and looked into.
The site does no roofing work and is not a party to your agreement with a roofer, so it cannot settle disputes over a roofer's price, workmanship or schedule. If you have a problem with a roofer, raise it with the roofer in writing first and keep copies of your contract, photos and receipts. If that fails, you can file a consumer complaint with the Indiana Attorney General's office.
For a question about a permit or an inspection, the local building office for your address is the place to start. Questions about an insurance payment belong with your insurer.
Last updated October 11, 2026.